Frequently Asked Questions (FAQ)
What is Ask Miles AI?
Ask Miles AI is your personal credit card and loyalty program rewards assistant. Ask Miles AI analyzes 150+ credit cards to help you maximize your points and miles by recommending the best card to use for each purchase based on your specific wallet of cards and your personal points valuations.
How does Ask Miles AI work?
Tell Ask Miles AI a merchant or category where you plan to make a purchase and Ask Miles AI will analyze all the cards in your wallet to determine which one will give you the highest return in points, miles, or cash back. Ask Miles AI also considers your personal points valuations (PRO) to provide truly customized recommendations.
What kind of questions can I ask Ask Miles AI?
You can ask questions like:
- "Which card should I use at Target?"
- "What's the best card for groceries?"
- "What's a good card with a big sign-up bonus?"
- "Which cards offer CLEAR credits?"
- "Which programs transfer to United?"
- "Help me pick a new card for my wallet"
How can I access Ask Miles AI?
Ask Miles AI is available through a web app on this site, or through standard SMS text messaging from any device (PRO).
Does Ask Miles AI have a mobile app?
We don't currently have a native mobile app, but you can add our web app to your device's home screen for a full-screen experience that works like an app. On iPhone, follow these instructions. On Android, follow these instructions to add Ask Miles AI to your home screen for quick access.
How do I add my credit cards to Ask Miles AI?
When signing up, you'll be guided through the process of adding your credit cards from our database of 150+ cards. If you would like to enter a card that we don't yet have in our database, you'll still be able to add it and we'll be notified immediately to have it added to our database. In the meantime Ask Miles AI will give you the best responses that it can. You can easily update your wallet any time by visiting the account Dashboard.
Can Ask Miles AI help me track gift cards and store credits?
Yes! Ask Miles AI can help you save and track your gift cards and store credits, reminding you to use them so they don't go to waste.
Does Ask Miles AI know about transfer partners?
Absolutely. Ask Miles AI is an expert on transfer partners and knows every program's partnerships and transfer ratios. Get comprehensive answers about which loyalty programs transfer to any airline or hotel.
Can I customize my points valuations?
Yes! PRO users can set custom valuations for all major transferable points, airline miles, and hotel points to ensure Ask Miles AI's recommendations align with your earning and redemption strategies.
Does Ask Miles AI consider rotating bonus categories?
Absolutely. Ask Miles AI tracks quarterly bonus categories for cards like Chase Freedom and keeps you updated on when to register for these bonuses.
What's the difference between Free and PRO accounts?
Free accounts get 5 queries per month with access to basic cards and web chat. PRO accounts unlock premium cards, SMS access enabling smart assistant integration (Siri, Google, Meta, etc.), custom points valuations, 20x more queries, and priority support.
How much does PRO cost?
PRO accounts are $4.99 per month and include 100 queries, SMS access, premium credit cards, custom points valuations, and priority support.
How accurate are Ask Miles AI's recommendations?
Ask Miles AI's recommendations are highly accurate because they're based on real-time credit card data, your specific wallet configuration, and your personal points valuations. Ask Miles AI considers all earning rates, bonus categories, transfer partners, and redemption options to provide the mathematically optimal recommendation for each purchase.
What happens if I cancel my PRO subscription?
If you cancel your PRO subscription, your account will revert to the Free tier at the end of your current billing period. You'll retain access to your saved cards and settings, but will be limited to 5 queries per month and basic features only.
How does SMS access work with smart assistants?
PRO users can text Ask Miles AI directly via SMS and use voice commands like "Hey Siri, text Ask Miles AI which card should I use at Target?" Ask Miles AI responds via standard SMS, making it convenient to get recommendations right when you're about to make a purchase. You'll be sent a contact vCard you can save to your device to make it easy to message Ask Miles AI.
Is my financial information safe with Ask Miles AI?
Yes, your privacy and security are our top priorities. We use industry-standard encryption and security measures to protect your information. Ask Miles AI does not require access to your actual accounts - just information about which cards you have. For more details, please refer to our Privacy Policy.
How do I get started with Ask Miles AI?
Getting started is easy! Simply visit our website and sign up for a free account. Once registered, you can start asking Ask Miles AI questions through web chat or upgrade to PRO for SMS access.